Privacy Statement

All users on this website are subject to the following terms and conditions.

  • INFORMATION COLLECTION AND USE. Brand Chapter Agency is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties in ways other than those disclosed in this policy. Brand Chapter Agency collects information from our users at several different points on our websites.

    Brand Chapter Agency is a limited company registered in Malaysia. Our sites include our main website(s), blog and social media pages. Brand Chapter Agency is identified as Brand Chapter on certain social media sites.

  • REGISTRATION. Some of our sites restrict access to online content. To gain entry a user must first complete a registration form. During registration a user is required to give their contact information (such as name and e-mail address). For sites where online access to content is part of a subscription package, registration forms will often contain full subscriber details used to identify and fulfil that subscriber’s account.

  • E-MAIL ALERTS. If a user wishes to subscribe to our alerts, updates, briefings etc. we ask for contact and delivery information such as name and e-mail address. All of these e-mail lists provide opt out facilities with each e-mail broadcast. In some cases the user is asked to provide optional demographic and personal interest information that is used to keep our content as relevant as possible.

  • SHARING. We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

  • CONTACT US. We request information from the user on our contact forms. Here a user must provide contact information (like name and address). This information is used to respond to the customer’s enquiry. If we have trouble replying to a customer, this contact information is used to get in touch with the user.

  • USE OF COOKIES AND OTHER TRACKING DEVICES. Many of our sites use cookies. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of cookies is for the convenience of visitors. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users in order to enhance the experience on our site.

    You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, but you will still be able to use our sites. Further information on how to prevent cookies from being stored on your computer can be found on the help menu within your internet browser.

    Some of our websites use web analytics services provided by third parties such as Google, Inc which use cookies to help us analyse how visitors use our sites. They will use this information to produce statistical data outlining website activity for us and provide other information detailing website activity and internet usage. This information is aggregated across all users and personal information is not included in these reports.

    Google may also transfer this information to third parties where it is a legal requirement, or where such third parties process the information on their behalf. They will not match your IP address with any other data they hold. If you don’t want Google to use cookies in this way please visit You may also refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you provide your consent to the processing of data about you by those service providers as described above.

    In addition, we use tracking technology in our e-mail newsletters to let us know which e-mails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. All of our e-mail newsletters provide the facility to opt-out (see opt-out section below).

  • LINKS. Some of our websites contain links to other sites. Please be aware that Brand Chapter Agency is not responsible for the privacy practices of other sites. This privacy statement applies solely to information collected by this website.

  • SECURITY. This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

  • CHOICE/OPT-OUT. Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. Users who no longer wish to receive a newsletter/alert/briefing etc. may opt-out of receiving these communications by replying to the unsubscribe link in the e-mail.

  • NOTIFICATION OF CHANGES. Brand Chapter Agency will seek to advise all users if we change our privacy policy.